Learn about the Turkish E-Devlet platform

The Turkish E-Devlet Program is a modern embodiment of technology serving Turkish citizens. It represents a significant shift in simplifying government procedures and facilitating access to various government services.

E-Devlet is one of the main programs offered by the Turkish government to enhance the interaction between citizens and government services. It is particularly crucial for students and foreigners residing in Turkey, either for study or work, as it speeds up obtaining and accessing their data in many aspects. In this article, we will explore everything about the Turkish E-Devlet application and its services.

What is E-Devlet, the Turkish Government Program?

E-Devlet is an online program used by citizens and foreigners to access government services securely, easily, and efficiently without the need to visit government offices. The program consists of an official government website and a mobile application, both launched by the Turkish government to facilitate service transactions for citizens and legal residents. This initiative aims to reduce the burden of visiting official departments and save time for its users.

Additionally, the goal of the E-Devlet electronic government application is to serve as a digital gateway for providing state services to citizens and foreigners in a straightforward, efficient, legal, and secure manner. It aims to achieve citizen and foreign resident satisfaction without any significant effort.

How to Obtain a Personal Account in the E-Devlet Program

To obtain a personal account in the E-Devlet program and enjoy its comprehensive services, you must first register on the Turkish government website E-Devlet. To access various Turkish government services, you need to visit a Turkish post office (PTT) assuming you are already residing in Turkey. Keep in mind that you must have your residence permit or temporary protection card and register your mobile phone number.

In the final step before obtaining your personal account on the E-Devlet website, you need to request your password for accessing the application or website. You can request this from the nearest post office in your area.

After completing the previous steps, you can log into the E-Devlet website by entering your residence card number and password to access the government service or information you seek.

Which Offers More Effective Services: The Website or the Application?

The E-Devlet website and application are quite similar, but there are some differences:

• The E-Devlet portal offers more than 4,000 electronic government services to Turkish citizens, those who have obtained Turkish citizenship, and foreign residents, compared to around 1,200 services offered by the application.
• You can change the website language to Arabic and browse services in the same language.
• The application provides quick, safe, and round-the-clock access to the information you need with ease and accuracy.
• You can access the most frequently used services from the website on the application, modify all your profile information, receive instant notifications, and quickly access services from various public institutions and municipalities.

What are the most important services provided by the E-Devlet program?

The E-Devlet program is an essential tool that provides Turkish citizens and residents with easy access to a wide range of government services. This article will explore the most important services offered by the E-Devlet program, which can be accessed through either the website or the mobile application.

Key Services Offered by the E-Devlet Program

Using the E-Devlet platform, whether through the website or the mobile application, you can benefit from thousands of services from various government institutions. This saves valuable time, effort, and money by simplifying access to documents and inquiries related to different governmental departments. Here are some of the key services provided by the E-Devlet portal:

1) Turkish Post Office (PTT)

Through this section, you can inquire about and pay bills processed by the PTT, track various shipments from the sender to the recipient, and access all the diverse services offered by the Turkish Post Office.

2) Higher Education Council (Transkript Belgesi Sorgulama)

This section allows you to inquire about various documents related to higher education institutions, particularly Turkish educational documents, as well as the equivalencies and grades recognized by Turkish universities.

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3) Ministry of Justice (Adli Sicil Kaydı Sorgulama)

This section serves as a liaison between you and the Turkish Ministry of Justice, the Constitutional Court, the Council of State, and the Supreme Court. You can take legal action regarding your judicial files, inquire about criminal records in Turkey, and access detailed information about your files easily, efficiently, and transparently.

4) General Directorate of Security (Gerçek Kişi)

In this section, you can inquire about traffic violations registered to your vehicle and license plate under your name within a year of registration in the traffic unit of your residence. Additionally, you can inquire about renewing or obtaining your driver’s license for the first time.

5) Social Security Institution (Sosyal Güvenlik Kurumu)

If you are a Turkish citizen or have obtained Turkish citizenship, you can submit documents related to monthly income requests or pensions, learn about your retirement time, and access various social security-related matters.

6) Ministry of Family and Social Services (Aile ve Sosyal Hizmetler Bakanlığı)

This section allows you to inquire about family counseling requests or services related to family matters. You can also submit initial requests to open a private nursery in Turkey and follow up on foster family and disability-related matters.

7) Housing Administration (Toki)

Through this section, you can extract residence records (Nüfus Kayıt), inquire about your workplace, and handle other matters such as property deed registration in Turkey.

8) Turkish Tax Office (Vergi Borcu Sorgulama ve Ödeme

This section enables you to inquire about your tax services, pay taxes, resolve issues with your tax office, and receive registration guidance.

9) Ministry of National Defense (Millî Savunma Bakanlığı Sorgula)

In this section, you can inquire about your military status document as a Turkish citizen and request an exemption if you meet the conditions for military service exemption.

10) Information and Communication Technologies Authority (Mobil Hat Sorgulam)

This section allows you to inquire about your mobile phone line, obtain internet and credit services, and handle bank account and phone payment transactions.

Are There Any Fees for E-Devlet Services?

Despite the comprehensive range of services mentioned, you might think there are fees for each service or inquiry. However, there are no charges for accessing your data and information through the E-Devlet application. All services are free, saving you a lot of effort, money, and time.

Important Documents for New Students Available on E-Devlet

1. Residence Record (Nüfus Kayıt)

Students need this document to prove their place of residence. It can be easily obtained from the E-Devlet website by following these steps:

1. Log in to the application or website and search for “Nüfus” in Turkish or “نفوس” if using Arabic.
2. Follow the instructions to navigate to the next stage and select “Kişi talebi” (Personal Request) to obtain the residence record.

2. Criminal Record (Adli Sicil)

Students often need a criminal record document for various important purposes, such as applying for government housing. This document can be easily obtained from E-Devlet by following these steps:

1. Log in and search for “adli sicil belgesi.”
2. Follow the instructions, fill in the necessary fields, and proceed to obtain the document.

Note: You can download the E-Devlet application for smartphones from the following links:

• Google Play
• App Store